Do's
- Accept the changes and challenges in the medical field, updating practices as necessary.
- Do the right thing in all interactions, keeping integrity at the forefront.
- Address patients in a sensitive, empathetic manner.
- Pay full attention to patient concerns, looking for details, and maintain direct engagement.
- Clearly explain all billing and financial matters to ensure patients understand costs and expectations.
- Keep thorough records, including instances where treatment is refused, to avoid disputes later.
- Personally attend to patients and follow through on all case obligations.
- Acknowledge and respond promptly to legal notifications and inquiries; keep the insurance company informed.
- Obtain an indemnity policy and stay covered for professional liabilities.